Company:        XL Dynamics

Website:          www.xldynamics.com

Eligibility:        Graduate/HSC

Experience:      1+ yrs

Location:           Mumbai

Job Role:         Calling Specialists (Voice)

JOB SUMMARY:

Company Profile:

XL Dynamics India Pvt. Ltd. was established in 2002 and incorporated in 2005, with its wholly owned office located in Navi Mumbai. Our web-based loan origination and servicing systems is one of the most advanced technology platforms in the industry.

Job Description:
1. Make and receive calls related to special clients and projects.

2. Have a good understanding of the process objectives and be able to communicate effectively with the clients to achieve them.

Candidate Profile:
Qualifications:
Graduate/HSC

Experience: Minimum 1 year

Skills:
1. Excellent English communication skills (verbal and written)

2. Must have an Neutral Accent or American Accent (preferable) with a high degree of accuracy in pronunciation.

3. Must have a clear voice and a must be able to communicate professionally without the use of conversation fillers or slang when speaking.

4. Ability to manage and prioritize multiple work requirements to meet deadlines.

5. Must be self-managed, responsive and dedicated to customer support.

6. Ability to work independently as well as in a team environment.