Company:        Futurenet

Website:          www.futurenet.in

Eligibility:        BE / Diploma / BSC

Experience:      1 - 2 yrs

Location:           Chennai

Job Role:         Senior Engineer

JOB SUMMARY:

Company Profile:

The Futurenet Edge – Embracing Possibilities to Empower Business by Architecting IT for Business Agility. About2-1Over a couple of decades now, we have an established footprint in offering IT Consulting and Services to all our esteemed Customers globally. Our competence is our ability to engage and partner with our Customers to explore all possibilities and embrace the latest and cutting-edge technologies to provide Consulting, Integration and round the clock support.

Job Description:
1. Take ownership of customer issues reported and see problems through to resolution.

2. Provide desktop and laptop support.

3. Windows Or Linux Server administration, monitoring over remote and troubleshooting.

4. Diagnose, troubleshoot and identify solutions to resolve customer issues.

5. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

6. Provide prompt and accurate feedback to customers.

7. Ensure proper recording and closure of all issues.

8. Prepare accurate and timely reports.

Candidate Profile:
Qualification:
Any BE, Diploma, BSC Graduates can apply.

Experience: 1 - 2 years

Skill Set Required:
1. Windows Server and Linux server installing and troubleshooting.

2. Good Desktop and Laptop troubleshooting.

3. Mail client support and troubleshooting.

4. Antivirus installation and scanning of system.

5. LAN and WAN knowledge and troubleshoot.

6. Peripheral installation and troubleshoot.

7. Server Log analyses.