Time and Venue
24 August - 26 August , 10.30 AM - 12.00 PM
Survey No. 62/1A, Qutubullapur Mandal, Bahadurpally Village, Medchal-Malkajgiri/Ranga Reddy District, Hyderabad, Telangana, 500043
Contact - Mohammad ameir
Job description
Job description
Mega walk-in drive only for freshers.
Key Responsibilities:
Content Analysis: Review and categorize high volumes of user reviews to determine sentiment, relevance, and compliance with global policies.
Spam Detection: Identify patterns of "Non-Genuine" content, including bot-generated reviews, promotional spam, and "Blanket Negativity" (e.g., "they are good at nothing") that lacks context.
Nuance Mapping: Distinguish between a "Subjective Opinion" (which stays) and "Harassment or Hate Speech" (which must be removed).
Contextual Auditing: Verify if a review is "Out of Sight/View" due to a technical mapping error or if it is a legitimate complaint about a physical business location.
Data Labeling: Maintain high-precision labeling to help train AI models in recognizing spam patterns across multiple languages and regions.
Required Skills & Qualifications:
High Reading Comprehension: Ability to interpret subtext, sarcasm, and cultural nuances in written English (and/or local languages).
Critical Thinking: You must be able to ask, "Does this review actually describe a consumer experience, or is it noise?"
Attention to Detail: Ability to spot repetitive phrasing or "copy-paste" patterns that signal a coordinated spam campaign.
Policy Adherence: Ability to set aside personal bias and follow a strict set of "Source of Truth" guidelines for content removal.
Efficiency: Comfortable working in a high-volume, fast-paced environment with specific daily throughput targets.
Job Description:
Working on the moderation of the listings and making sure > 98% accuracy is maintained
Making sure the listing are completed within the defined SLA/TAT time
Should be able to work independently and understand his/her performance metrics
Track his/her own performance need improvise based on the business requirement
Should be able to manage his / her own performance
Need to be very judgmental in order to make sure that the correct information updated on the map front
Should be focused to achieve 100% user satisfaction and zero client or customer escalations.
Role: Non Voice - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
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