(1 - 2 Years) "CACTUS" Hiring: Customer Service Associate On Dec 2018 @ Mumbai


Details Of the Available Information:-


Search Anything in the Site by Key Text
Go
You do not need to pay a single dime to any Consultancy for getting a job. The only effort you have to put is to find out your job yourself by checking the jobs' classifieds regularly.
Register Your Email Id here to receive regular Email Updates on the latest Jobs available in the industry.
-- Or --
Like Us on Facebook to receive latest Job updates.
Posted By.... Gitarani MI   on   2018-12-05  

(1 - 2 Years) "CACTUS" Hiring: Customer Service Associate On Dec 2018 @ Mumbai


Company:        CACTUS

Website:           www.cactusglobal.com

Eligibility:        Bachelors Degree

Experience:       1 - 2 yrs

Location:           Mumbai

Job Role:          Customer Service Associate

JOB SUMMARY:

Company Profile:

CACTUS is a leading global provider of scientific and medical communication services to researchers, authors, scholarly journals, publishers, academic societies, and pharmaceutical and device companies.

Job Description:
1. Communicate effectively with customers over email and phone calls

2. Understand authors’ publication requirements, translate these requirements from Japanese to English and effectively communicate them to internal stakeholders

3. Effectively convey the information from the internal stakeholders back to the customers (English to Japanese)

4. Be the voice of the customers for internal teams and go the extra mile to delight customers so that they come back and prefer our brand over competition

5. Work with team members to monitor and achieve the targets towards customer conversion rate, influencing repeat customers, etc.

6. Understand market dynamics and analyze as well as share market trends with the relevant departments.

Candidate Profile:
Qualification: Bachelor’s Degree in any subject

Experience: 1 - 2 years previous experience in a customer service or related role.

Required Skills:

1. Native level written and spoken Japanese language skills

2. Excellent English speaking, writing and comprehension skills

3. Very strong customer focus and a customer first approach

4. Ability to multi-task and manage stress

5. Positive, passionate, open and keen to learn.

 


(1 - 2 Years) "CACTUS" Hiring: Customer Service Associate On Dec 2018 @ Mumbai

If you like to show the above post on your web site or blog, you can just copy the below line into the location of your web site or blog where you like to place this post.

Increase the visibility of your Ad by sharing this on your Time Line at Facebook/Twitter/G+/LinkedIn. To do so, click the respective social network icon present towards the bottom of the page.


Software

Classifieds

Odisha Tour

Online Traffic