Time and Venue
31st August - 2nd September , 1.00 PM - 3.30 PM
Embassy Galaxy Business Park , Noida sec 62 , Uttar Pradesh -201309 || Nearest Metro - Noida electronic city.
Job description
Evaluate and tag video, audio, and image content according to client guidelines.
Review diverse content (audio, video, text, photos) and make judgments within specified options.
Participate in calibration sessions with team members, other locations, or clients as instructed by the Command Center or superiors.
Collaborate with team members to share best practices.
Work effectively both independently and as part of a team.
Communicate clearly with internal and external contacts as required.
Manage multiple assignments concurrently.
Adhere to Tech Mahindra and client procedures, policies, and guidelines.
Follow and adhere to all KPI-related tasks to prevent business impact.
Ensure breaks are pre-approved by the SME, Team Leader, or Managers.
Comply with all instructions from the Team Leader, Command Centre, or superiors.
Adhere to all process-specific policies.
Maintain confidentiality for all process-related work and critical details.
Undertake any additional ad hoc tasks that contribute to improved client service or KPI enhancement.
Identify opportunities that would help enhance the existing workflow
Interested candidates can reach out to :
Role: Non Tech Support - Non Voice
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Graduation Not Required
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