Time and Venue
1st September , 11.00 AM - 4.00 PM
Address: Accenture Office -Gate No:-3 MDC2B, Ground Floor, Godrej Boyce Complex, Off Lbs Marg, Vikhroli (West), L. B. S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079.
Contact - Vijita salian
Job description
Skill: Customer Contact Comms Associate - (Voice International Process)
Education: Any Graduation/ HSC Passed with 1 Year exp can apply
Experience: 1 to 6 years
Work Location: Mumbai, (Vikhroli)
Shift timings: US & UK(24*7) (Rotational week Off)
Work Mode: Work from Office
Requirements:
Should have excellent Oral and written communication skills.
You should be flexible to work in any shift.
Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
Walk customers/ Provide navigational support on self-service portal
Benefits :Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).
We look forward to welcome you to the Accenture family!
Role: Customer Retention - Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
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